Shipping
All products are in stock. Orders are normally sent by Priority Mail within 24 hours.  Overnight delivery is available to most places in the United States for an additional fee. Please contact me if you want overnight delivery.    
ExamVideos@gmail or 859-525-1114.

Return Policy
Opened software and damaged books may not be returned or exchanged.
Defective software is handled by the manufacturer.
Each software product contains a toll-free number to call for technical support.

Online Review Videos are non-refundable.
Please review the demo and contact me with questions before making your purchase.
www.joycebeasterling.com or www.joycebeasterling.com uses due diligence to assure the site is functional. (In the last year the site was down for two hours.)

Your username and password allows you to access all materials for ninety days.   
This rarely happens but if you do not pass just fax or email a copy of your notice and another username and password will be issued without
charge until you pass your exam. 

 International Orders
 International orders have an additional shipping charge.
 Please call for specific details 859-525-1114.

 Privacy Policy
 We recognize that respecting user privacy over the Internet is of utmost importance.
 This privacy statement is designed to provide information about the privacy and data
 collection practices for the site: http://www.joycebeasterling.com.
 
 If you have questions or concerns regarding this statement, please contact me at
 ExamVideos@gmail.com.

 Identifying Information. In general, you can visit the Site without telling us who you
 are or providing any information about yourself.  In some areas of the Site, we ask
 you to provide information that will enable us to process an order, offer services that
 require registration, assist you with technical support issues or to follow up with you.

 Generally, we request identifying information when you:

 1. Place an order.

 2. Provide feedback to an online survey or tell us about an idea or suggestion.

 3. Participate in a rebate program, contest, or other promotional offer.

In these instances, www.joycebeasterling.com will ask for your name, address, e-mail address, phone number and other appropriate   information needed
to provide you with these services.

In all instances, if you receive a newsletter or other mailing from us, you will
always be able to "unsubscribe" to these mailings at any time.

What WE Will Do With Your Information.
If you choose to give us personal information for any of the purposes above,
this information is retained by Joyce Bea Sterling and will only be used by
OnlineRealEstateReview.com to provide better customer support.

We will not add you to a mailing list, or newsletter without your registration
for this service. We will only contact you if further information is required
from you to complete a service.

What Others May Do With Your Information
OnlineRealEstateReview.com does NOT share, rent, or sell any personally identifying
information provided through our Site (such as your name or email address)
to any outside organization for use in its marketing or solicitations.

From time to time OnlineRealEstateReview.com may use agents or contractors who will have access to your personal information to perform services for www.joycebeasterling.com (such as DATABASE MAINTENANCE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for us.

www.joycebeasterling.com
To protect your privacy, we have designed the Sites to include certain steps to verify
your identity before granting you access or enabling you to make corrections in an account.
You will always have access to this account information and can view it, update it or
correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you
to provide a daytime telephone number. However, the telephone number is only used
to quickly resolve questions relative to an order, such as to clarify customer email
addresses that are inactive, or entered incorrectly.

Third Party Links
Other Internet sites and services have separate privacy and data collection practices.
Once you leave www.joycebeasterling.com, we cannot control, and have no
responsibility for, the privacy policies or data collection activities at another site.

Cookies
At times, we will use a feature on your web browser to send your computer
a "cookie". We do not use cookies to retrieve any personal information
from your computer. We only use cookies to learn ways to give you better,
more personalized service while in our web site. You can reset your browser
to refuse all cookies or indicate when a cookie is sent. However, some functions
of the Sites will not function if you refuse cookies. These areas of our web site
will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection
OnlineRealEstateReview.com is sensitive to the heightened need to protect the
privacy of children under the age of 13. The vast majority of the material
on our web site is not intended for children and is not targeted to children 
under the age of 13. We do not knowingly collect data from children and,
if we learn that we have received personal data from a child, we will
remove this information from our database.
 
Changes to this Policy
OnlineRealEstateReview.com may from time to time revise its privacy policy.
You should therefore periodically visit this page, so you are aware of any
such revisions. We will not, however, use your existing information
in a manner not previously disclosed. You will be advised and have the
opportunity to opt out of any new use of your information.
 
Contacting Us
If you have any questions about our privacy policy and/or the practices
of our web site, you can write to:
 
Joyce Bea Sterling
35 Patricia Street
Florence, KY 41042

Email -  ExamVideos@gmail.com.
859-525-1114

Credit Card Security
PayPal or a credit card may be used to make your purchase.
All Buy Now buttons are encrypted to protect your information. 

Your personal credit card information will NOT be given to
www.joycebeasterling.com or to Joyce Bea Sterling.


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